JC Supplies Return Policy

30-Day Return Window
You have 30 days from the date of purchase to request a return or refund. After 30 days, we cannot accept returns or offer refunds.

Return Conditions
To be eligible, items must be:

  • Unused and in the same condition as received.

  • In the original packaging.

  • Accompanied by a receipt or proof of purchase.

Non-Returnable Items
The following items cannot be returned:

  • Opened paper products

  • Intimate, sanitary, or personal care items

  • Hazardous materials

  • Gift card

  • Items not in original condition (damaged, used, or missing parts)

Refunds
After we receive and inspect your return, we will notify you of your refund status. Approved refunds are processed to your original payment method within 10 business days.

Sale Items
Only regular-priced items are refundable; sale items are final sale.

Exchanges
We only replace items that are defective or damaged.

Shipping Returns

  • Customers are responsible for return shipping costs.

  • Shipping fees are non-refundable.

  • For your protection, we recommend using a trackable shipping service.

  • We are not responsible for return items that are lost in transit.